|In our last post on Big Business Branding for small companies, we asked you to research your UVP (Unique Value Proposal), your current and future audience, and how you can solve their problems. Matching the answers to these questions to your Marketing Content, you now need to find the best ways to reach your audience; both existing customers and prospects.
What channels do your prospects use, and how can you get to them? What is the use of creating an incredible content and not have it seen? By finding out if it’s local print, TV and Radio, online, or ‘billboards’ in public signage, how do they find you? Spend your budget getting to your prospects in the areas they will see you easiest.
Even if they prefer sourcing and buying via referral, listen to what people are saying and where they are saying it. You will have to streamline your content to be broadcast over the channels that consistently bring you new people. Above all, remember that it not just “You are there and you are done with it”; you have to live there, you have to contribute, monitor, respond, and build trust. You have to make sure are along with them always.
Online this will mean the right web content, optimized for the right Search Engines, updated often, and always tailored to your audience and prospects. You can add Blog posts, Video and audio, updates, breaking news, pictures, and honest company news. Social media is great for this – get to the people that will require you in the future, interest them, and keep in touch.
Offline, this means understanding your prospect community and being a part of it: Charity events, seminars, and workshops. Sponsor other events, get to your audience where they live and work. Keep in mind that you have to solve the problem or you are just empty vessel making noise.
How do you know if your branding campaigns are working? You need to monitor and measure your results. This isn’t so much setting goals, as understanding what analytics you are using, and growing them. If something isn’t working, find out why and move to others, or change your message.
Do your live events attract people? Has your website increased its traffic size? Do your social platforms show an increase in followers? Does your Newsletter or E-mail marketing show a larger and larger audience, or response rate?
So originate some rules for yourself to constantly monitor your Branding efforts: Look at your target audience. Is it right? Does your message match it? Have you found your Ideal Customer? Does your content excite these people? Does it change, and is it updated often enough? Does it match your marketing channels, and is it being received?
Your written material could be the greatest Ad Copy ever, but if it doesn’t match the channel you are using, it is useless. Look at the market leaders in your industry, and parse what they are saying, and where.
Finally, test out different messages on different platforms in different ways at different times of the year, to find out which ones work best, to whom, at what time, and through which avenue. It’s only when you find out the best possible match between Prospect pool, message and channel that you will truly discover the best message – and THAT is your brand.
|How can you become a trusted information source? Or, become one of those bloggers that appear to know trends before anyone else? How do they get their information? If you are trying to become a source of new information for online prospects, then you have to say something that no-one else knows – or hasn’t figured out yet. Try a neat trick called Keyword Listening.
Keyword Listening is a buzzword or phrase that suddenly becomes hot, and everyone wants to coat-tail onto its popularity. It could be predictable, like time of year, or a sudden pop-culture phenomenon (Remember Tebow-ing?), that turns into a trend.
If you think that something has legs, grab that keyword for your website before anyone else does and the stampede turns up its competition, and its cost. Adding these organically into your articles and blogs will rank your site higher because there is little or no competition, and when everyone catches up, you will remain on top because you have been there the longest
Predicting keyword interest is more than staring into a crystal ball. Make it part of your daily marketing background work to add such trends into a Word document or spreadsheet. If they have anything to do with your niche, you want to be on top of it. If you come up with an elegant way to harness a cultural point with or business, then save it. Right now, Hurricanes threaten the Caribbean and the US’s Southern coast. In turn, this has heightened interest in everyone’s safety from sudden, destructive natural phenomena. Is there a way that you can utilize your business messages into that? The key is to get your version of the keyword out in public as soon as you can.
See what I did, there? I already know the trend, and have added it into my blog post – and into my keywords when I post it.
However, don’t rely on anyone else to tell you what is trending, because if you can read it, others will, too. Try to get in when there is a dip (before a keyword is in demand) by using ‘Google Trends’ to gauge the ongoing popularity of a keyword over time: https://trends.google.com/trends/
Subscribe to a wide variety of news and social outlets, and follow your audience. Are they thinking about the economy, finance, etc., and will these subjects impact your niche? If your audience wants something (e.g., answers, solutions, products, services, etc.), someone is going to eventually deliver it. What is your audience asking? Check their questions for keywords and provide answers.
It’s all to do with listening and realising that if two people are talking about something, and it has been on TV, others are about to start, too.
|In a few weeks it is Easter – the first ‘major’ holiday week of the year. While everyone is looking to some well-earned time off it is the perfect time for the small business owner to do some long-term planning. After all, everyone has a broken work schedule for the week, and possibly next, too. While everyone is relaxed, and can think in a much more expansive way, it’s time to call a Planning Meeting. By programming these during the four major Holiday weeks: Easter, July 4, Thanksgiving and Christmas you will be able to gather everyone’s thoughts on planning for the next quarter, what has worked in the last and long term planning for the next year.
While this sounds like a reason for an argumentative free-for-all, some simple planning steps on your behalf can smooth the way, and ensure that everyone is thinking of the Business, and not just their role in it. The result may also mean actioning ideas that will further engage employees to the business, because you will be auctioning ideas that they feel is theirs.
Whether you are able to make this an entire ‘round-table’ day of planning, or a series of one-on-one interviews the overall path is the same: This is your chance to think in a Macro fashion about what is happening – in turn it makes all of the Micro decisions you have to make on a daily basis much easier to understand and track. It also sets up a planning calendar where you can measure progress and results of all initiatives, be they one quarter in length, or tailored for annual outcomes.
This is your day to ask ‘Where are we, What if, and Why not’ – or perhaps just ‘Why’! Don’t worry about tough questions, new opportunities, and embrace changes, but be prepared to leave with a list of jobs, priorities, course changes and equipment requests that will probably change what you are doing right now, and how. It may even change your company’s future! It may be one of the most exciting and exhausting days of your year, but it’s a practice that we suggest every business, no matter the size, commit to doing.
Here are a few suggestions for you to use as a starting point that will help all businesses become more efficient and profitable:
The amount of small details we have to deal with onside a business culture can lead to ‘Paralysis by Analysis’. Identify no more than three priority objectives for the year that result in you aiming higher and stop sending time on low priorities.
Tracking results for ongoing projects can easily be sidetracked. By creating a list of “what we gain” if we win and by contrast “what is costs” if we lose, we create the motivation to overcome distractions and stay focused on results that matter.
Commit to Change
Strategy without change is worthless. If you ask “What needs to change in order for us to actually do this?” the answer will be a simple Yes or No.
Every objective will naturally spin off a list of projects: The things that need to be done, the new products, the new positions, or the new processes. Identify these projects and assigning an owner to each. After all, this was introduced by someone – at least in part – so make them the one that cares the most about the project and carries the responsibility of moving it forward.
Focus on High Payoff
Identify the highest payoff work for everyone in the organization. This is how you properly assign tasks, and stay focused on what matters most. The three or four high payoff tasks will differ for everyone in the organization, but they become a “go to” as you plan ahead Quarterly and Yearly.
The One Page Plan
Finally, take our goals you need to reach and projects that all have identified to reach them, and align them on one page each in support of the proper top-line objective. Assign each project an owner and charge that person with assembling the team, resources and plan for tackling the project related tasks.
When it comes to keeping our entire business focused on what matters most this is the most important day our organization has in search of day-to-day alignment and focus. Take those broken weeks of holiday work, and ignite your business with simple, clean planning tasks that will move your business forward and engage your workforce.